Approved sources
Define which offers, instructions and documents the assistant can use and who keeps them up to date.
AI chatbots
We implement AI chatbots to answer questions and handle enquiries. We define knowledge sources, response boundaries and when to hand the conversation to a person.
A general AI chat and a company chatbot serve different needs. Business use requires defined materials, rules and quality checks.
Define which offers, instructions and documents the assistant can use and who keeps them up to date.
Design follow-up questions, answers and the point where a person takes over.
Check common questions, missing knowledge and out-of-scope requests. AI can make mistakes, so oversight remains essential.
A chatbot can help customers choose a service or employees find information. Access and integrations are agreed separately. Deployment does not automatically grant access to all mail, documents or customer data.
Materials, integrations and the chosen model determine the scope. Implementation is separate from ongoing model usage and external service charges.
Typical customer or employee questions, approved materials and a clear list of information the chatbot may access.
WEB PILOT
Tell us what your company needs. You don’t need a technical brief or a list of technologies.
You are using the Web Pilot service guide. Replies use prepared information. A person confirms pricing and terms.